Midnight OG LLC (“Midnight OG,” “we,” “us,” or “our”) is committed to providing a secure and reliable shopping experience for our customers.
Shipping
Orders are generally processed and prepared for shipment within 1–3 business days after payment has been successfully authorized and the order has passed our applicable compliance and verification requirements.
Shipping costs and available shipping methods are calculated and displayed during checkout based on the customer’s shipping destination, order details, and available carrier services.
Shipping and delivery times may vary depending on the carrier, destination, weather, holidays, and other circumstances outside of our control.
Customers will receive tracking information when their order has been shipped.
Shipping Restrictions
Midnight OG only ships hemp-derived products to jurisdictions where the applicable products are permitted under applicable federal and state laws.
We reserve the right to refuse, cancel, or refund an order if we determine that the product cannot legally be shipped to the customer’s jurisdiction or if the order does not meet our compliance requirements.
Customers are responsible for providing accurate shipping information.
Returns
Due to the nature of our products, we do not accept returns of opened or used products.
If you receive an incorrect, damaged, or defective order, please contact us as soon as possible after delivery via our Instagram account @midnighto.g and provide your order number and photographs of the issue.
Each request will be reviewed individually.
Lost or Damaged Shipments
If your package appears damaged upon delivery, please contact us promptly with photographs of the package and its contents.
If a package is lost or shows an unexpected delivery issue, please contact us so that we can review the shipment and assist with the appropriate next steps.
Contact
Midnight OG LLC
- Instagram @midnighto.g
- Website midnightog.com